Legal
The terms governing use of the platform, including what happens when it writes to your infrastructure.
This document describes accurately how the platform behaves, but has not yet been reviewed by a lawyer. Have it reviewed before relying on it contractually.
Last updated · 12 August 2026
These terms govern your use of the Preditoring platform. Using the service means accepting them. If you are agreeing on behalf of a company, you confirm you are able to bind it.
Access to the platform for the plan you have subscribed to, including telemetry ingestion, anomaly detection, forecasting, and the policy-gated action pipeline. We will give at least 30 days' notice before removing a capability you are actively using.
The platform can change setpoints and workload state on equipment you connect. Every such action is gated by the policy engine, snapshotted beforehand and reversible for seven days. You control which action classes may apply automatically and which require a named approver; that configuration is yours, and so is the operational outcome of it.
We aim for 99.5% monthly availability of the hosted platform, excluding announced maintenance. Enterprise agreements may set a different figure with a service credit attached. Agents buffer locally during an outage and backfill on reconnect, so an interruption costs you continuity of the view, not the data.
Plans are billed monthly per rack in advance, unless your order form says otherwise. Either party may end a monthly subscription with 30 days' notice. On termination we make an export available for 30 days, then delete the tenant database.
Our aggregate liability is limited to the fees paid in the 12 months preceding the claim. Neither party is liable for indirect or consequential loss. Nothing here limits liability that cannot be limited by law.