Pricing
No per-metric charges, no per-action charges, no surprise at renewal. You can work out next year's invoice on the back of an envelope.
Prove the number on your own hardware before anyone signs anything.
For a single site running its own hardware, billed on racks you actually monitor.
Several sites, an on-prem deployment, or a procurement process with a security questionnaire attached.
Questions
A rack you have registered in the hierarchy and are collecting from. Unracked equipment is billed as one rack per 20 devices. Nothing is billed twice.
No. Instrumenting more of your estate should lower your bill, not raise ours. Ingest volume, action count and retention are not metered.
You keep the savings report and the historical data. If you do not convert, the tenant is exported on request and then deleted — there is no hostage-taking of your own measurements.
On-prem is part of Enterprise. The platform already runs as containers against your own Postgres and Mongo, so there is no separate product to license.
The pilot exists so the number comes from your hardware, not our slide. If it does not pay for itself, you will know inside 90 days.